1) Q. How do I contact the Office of Alumni Affairs?

2) Q. How soon before I graduate can I register as an alumnus?

3) Q. How do I activate my account?

4) Q. When I tried to register an error page was returned. What does this mean?

5) Q. I used to be registered. Why doesn't the system recognize my e-mail address or password?

6) Q. What does it mean if the system can't find a combination that matches its records?

7) Q. How long does it take to receive a password after activating my account?

8) Q. How do I update my profile?

9) Q. What is the Alumni Directory?

10) Q. How do I search for former classmates listed in the Alumni Directory?

11) Q. How do I change my password?

12) Q. Are there any dues associated with alumni membership?

13) Q. How do I order a copy of my transcript?

1) Q. How do I contact the Office of Alumni Affairs?

A. For alumni assistance please click here.

2) Q. How soon before I graduate can I register in the Alumni Directory?

A. Students may register once they have been notified by the University's Records Office that their graduation application has been approved.

3) Q. How do I activate my account?

A. From the Services menu on the blue navigation bar select Activate Membership and complete all fields in the activation form. Before hitting submit, please review your data - especially your e-mail address - which will be used to direct information to you about your temporary password. Once you submit the form, a temporary password will be sent to the e-mail address you selected along with a link to a one-time log in. After you log in you will be directed to select a new password. Your e-mail address will be your username, unique only to you, and cannot be changed unless authorized by an administrator. Click here to activate your new account.

4) Q. When I tried to register an error page was returned. What does this mean?

A. If the e-mail you provided matches another e-mail in the Alumni Directory, you will receive a "duplicate e-mail address" error message. If this happens, please contact the Office of Alumni Affairs.

5) Q. I used to be registered. Why doesn't the system recognize my e-mail address or password?

A. The username and password you used to access the old alumni site will not work here because the authentication process is different. This site requires you to activate a new account.

6) Q. What does it mean if the system can't find a combination that matches its records?

A. Your name and home campus must match the University records. Your home campus is where you initially enrolled. If you are not sure which campus to select from the drop down menu, please contact the Office of Alumni Affairs for assistance.

7) Q. How long does it take to receive a password after activating my account?

A. You should receive your password within the hour. However, the system cannot send e-mails to addresses that contain errors or that are invalid accounts. If you do not receive your temporary password within the allotted time please contact the Office of Alumni Affairs for assistance.

8) Q. How do I update my profile?

A. You must first activate your account, then log in using your username (e-mail address) and unique password. After you have logged in please select Services, My Profile, Edit from the blue navigation bar to update your profile. Click here to activate your new account.

9) Q. What is the Alumni Directory?

A. The Alumni Directory is a database of general information about graduates who have registered on the Alumni Web site that include contact information, campus affiliation, degree(s) obtained, year of graduation(s), and current employment.

10) Q. How do I search for former classmates listed in the Alumni Directory?

A. The Alumni Directory has a search feature that will enable you to locate other graduates who have registered.

11) Q. How do I change my password?

A. To change your password, after you have logged in - using the blue navigation bar select Services, My Account, Edit to change your password.

12) Q. Are there any dues associated with alumni membership?

A. No. There are no dues or fees in association with your membership and no one from the Office of Alumni Affairs will solicit donations from you.

13) Q. How do I order a copy of my transcript?

A. Transcripts may be ordered from any Strayer University Campus Business Office. To view a list of campus locations; download a copy of the Transcript Request Form; and for more information about how to order official and unofficial transcripts please click here.